Support

Write to support@pooltempo.tech. Say which phone you use and what you were doing, and we will answer as soon as we can.

Common questions

The sign-in email didn’t arrive

Check the spam folder, and that the address is spelled as you meant. A new code can be asked for after a minute. The code is six digits and is typed into the app.

An invitation link opened this website, not the app

Open the link on the phone where PoolTempo is installed. If the app isn’t installed yet, install it, sign in with the address the invitation was sent to, and choose Join.

How do I cancel a subscription?

In the store you bought it from: on Android, Google Play, then Payments and subscriptions. Your pools and history stay after it ends.

I bought Premium but the app says Free

In the app, open More, then Premium, and tap Restore purchases.

How do I move to a new phone?

Install PoolTempo and sign in with the same address. Your pools sync down.

How do I get my data out?

In the app, open More, then Settings, then Export my data.

How do I delete my account?

See Delete your account.